Terms and Conditions for PortionPal
Last Updated: Nov 2025
Agreement to Terms
By downloading, installing, or using the PortionPal mobile application ("App"), you agree to be bound by these
Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the App.
Eligibility
Age Requirement
- You must be at least 15 years of age to use PortionPal
- The App is not intended for children under 15
- By using the App, you represent that you are 15 years of age or older
- If we discover that a user is under 15, we will terminate their access immediately
Capacity to Accept
By using the App, you confirm that you have the legal capacity to enter into these Terms.
Account and Registration
No Account Required
- PortionPal does not require account creation or sign-up
- No username, password, or personal identification is needed
- You can start using the App immediately after download
Medical Disclaimer
Not Medical Advice
IMPORTANT - PLEASE READ CAREFULLY:
PortionPal is a health tracking tool and is NOT a medical device. By using this App, you
acknowledge and agree that:
- No Medical Advice: The App does not provide medical advice, diagnosis, or treatment
- Not a Substitute: This App is not a substitute for professional medical advice, diagnosis,
or treatment
- Consult Healthcare Providers: Always seek the advice of qualified healthcare providers with
questions regarding medical conditions
- Accuracy Not Guaranteed: The App may contain errors, inaccuracies, or bugs
- Show Your Doctor: We recommend showing this App to your healthcare provider to verify if
it's appropriate for your health needs
- Regular Check-ups: Consult your doctor or healthcare provider regularly, regardless of App
usage
- Emergency Situations: In critical or emergency situations, immediately contact emergency
services or your healthcare provider - do not rely on the App
- Individual Variation: Health metrics and recommendations may not be suitable for everyone
- Your Responsibility: You are solely responsible for all decisions regarding your health
Health Conditions
If you have any pre-existing medical conditions, particularly diabetes, cardiovascular disease, or metabolic
disorders, consult your healthcare provider before using this App.
Subscription Terms
Free Trial
- New users receive a 14-day free trial with full access to all features
- No credit card required to start the trial
- Trial automatically converts to a paid subscription unless cancelled
Subscription Plans
After the free trial, you may subscribe to:
- Weekly subscription
- Monthly subscription
- Yearly subscription
Billing and Payments
- All subscriptions are processed through Apple's In-App Purchase system
- Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the
current period
- Payment will be charged to your Apple ID account at confirmation of purchase
- You can manage subscriptions and turn off auto-renewal in your Apple ID Account Settings
- Any unused portion of a free trial period will be forfeited when you purchase a subscription
Refunds
- All purchases and refunds are handled by Apple
- We (the developer) do not have access to payment information or ability to process refunds
- To request a refund, contact Apple Support directly
- Refund policies are subject to Apple's terms and conditions
- Generally, refunds may be requested within a certain timeframe as per Apple's policy
Subscription Changes
- We reserve the right to modify subscription prices with 30 days' notice
- Price changes will not affect existing subscriptions until renewal
- You will be notified of price changes through the App or email
Prohibited Uses
You agree NOT to use PortionPal for any of the following:
Illegal Activities
- Any illegal purpose or in violation of any local, state, national, or international law
- Violating or infringing the rights of others
Harmful Activities
- Harassing, threatening, intimidating, or harming another person
- Blackmailing or extorting others
- Impersonating any person or entity
System Abuse
- Attempting to reverse engineer, decompile, or disassemble the App
- Introducing viruses, malware, or other malicious code
- Interfering with or disrupting the App's functionality
- Attempting to gain unauthorized access to any systems or networks
Misuse of Data
- Sharing or distributing data obtained from the App inappropriately
- Using the App to collect information about others without consent
Consequences of Violation
If you violate these Terms:
- We may immediately terminate your access to the App
- We may report illegal activities to law enforcement
- You may be held legally and financially responsible for damages
- No refund will be provided for terminated accounts
User Data and Privacy
Data Storage
- All personal health data is stored locally on your device
- Data is automatically backed up to your iCloud account (if enabled)
- The developer does not have access to your personal health data
- Your data includes: glucose readings, food logs, weight, steps, and other health metrics
Data Security
- You are responsible for maintaining the security of your device
- Use device security features (passcode, Face ID, Touch ID) to protect your data
- Be cautious when using the App on shared or public devices
Analytics
- We collect anonymous analytics to improve the App
- Analytics data is not linked to you personally
- See our Privacy Policy for detailed information
Intellectual Property
Ownership
- PortionPal and all its content, features, and functionality are owned by the developer
- This includes but is not limited to: software code, design, graphics, text, and trademarks
- You are granted a limited, non-exclusive, non-transferable license to use the App
Restrictions
You may not:
- Copy, modify, or create derivative works of the App
- Sell, rent, lease, or sublicense the App
- Remove or alter any copyright, trademark, or proprietary notices
Third-Party Services
Apple Health
- Integration with Apple Health requires your permission
- Apple Health is governed by Apple's terms and conditions
- You can revoke Health access at any time in iOS Settings
Firebase Analytics
- We use Firebase for anonymous analytics
- Firebase is subject to Google's privacy policy and terms
Apple In-App Purchase
- Subscriptions are governed by Apple's terms and conditions
- All payment disputes must be handled through Apple
Disclaimers and Limitations
App Availability
- We strive to keep the App available 24/7 but do not guarantee uninterrupted access
- The App may be unavailable due to maintenance, updates, or technical issues
- We are not liable for any unavailability or downtime
"As Is" Basis
The App is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or
implied, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or reliability of data
Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, special, consequential, or punitive damages
- We are not liable for any loss of profits, revenue, data, or use
- We are not liable for any health outcomes or medical decisions made based on the App
- Our total liability shall not exceed the amount you paid for the App in the past 12 months
Indemnification
You agree to indemnify and hold harmless the developer from any claims, damages, losses, liabilities, and
expenses (including legal fees) arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any rights of another party
Updates and Modifications
App Updates
- We may release updates to improve functionality, fix bugs, or add features
- Updates may be required for continued use of the App
- You are responsible for downloading updates
Terms Updates
- We reserve the right to modify these Terms at any time
- Changes will be effective immediately upon posting in the App
- Continued use of the App after changes constitutes acceptance of the new Terms
- Significant changes will be communicated via in-app notification
Termination
By You
You may stop using the App at any time by:
- Uninstalling the App from your device
- Cancelling your subscription in Apple ID Account Settings
By Us
We may terminate or suspend your access immediately if:
- You violate these Terms
- You are under 15 years of age
- Required by law or legal obligation
Effect of Termination
- Your right to use the App will cease immediately
- Locally stored data will remain on your device until you delete the App
- Subscription fees are non-refundable except as required by law
- Provisions of these Terms that should survive termination will remain in effect
Dispute Resolution
Governing Law
These Terms are governed by the laws of Pakistan, without regard to conflict of law provisions.
Jurisdiction
Any disputes arising from these Terms or the App shall be subject to the exclusive jurisdiction of the courts in
Abbottabad, Pakistan.
Informal Resolution
Before filing a legal claim, please contact us to attempt to resolve the dispute informally:
Contact Information
For questions, concerns, or support regarding these Terms or the App:
We will respond to inquiries within 7 business days.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or
eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy,
constitute the
entire agreement between you and the developer regarding the App and supersede all prior agreements and
understandings.
Acknowledgment
By using PortionPal, you acknowledge that:
- You have read and understood these Terms and Conditions
- You agree to be bound by these Terms
- You understand the medical disclaimers and limitations
- You are at least 15 years of age
- You will use the App responsibly and legally
Thank you for using PortionPal!